Shipping Policy

We ship all across the USA to all states where THCA is legal.

We ship in discreet and secure packaging to ensure that all orders arrive safely to our customers’ doors.

All orders are shipped within 3–7 business days after the order is placed regardless of the postage purchased.

During sales and new product releases, the volume of orders can cause the processing time to take up to an additional 7 business days.

If there’s an issue with your order, send us an email at Support@IceKreamHemp.com and we will make sure it gets fixed.

Products will be shipped in compliance with all hemp laws and will include a Certificate of Analysis showing that everything contained in the shipment contains less than 0.3% Delta-9 THC, compliant with all State and Federal Hemp Laws.

Shipping is only available in states and countries where THCA is legal.

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STANDARD SHIPPING

As soon as the order is dispatched, you will receive a USPS tracking number.

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GUARANTEED DELIVERY

For our US customers, we offer “Guaranteed Delivery” for an additional fee.

• Tracked package
• Signature
• Second delivery on failed deliveries*

You can file a claim by sending an email to Support@IceKreamHemp.com with your order number if you notice your tracking is delivered but you have not received it.

*If Ice Kream Hemp determines deliverability failed due to a non-customer issue, Ice Kream Hemp will send a second package.

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WE SHIP TO MOST LEGAL STATES

We try our best to ship to all states where THCA is legal, however we may choose to not ship our products to some states even if it is legal.